Approved Reviews


This section describes the steps for Approval of Request and display of Approved/Denied Reviews in External User Manager.


Approval of Requests from Requests tab:


Login as an Approver and Go to Request tab.


By default, the Approver View toggle field is set to ON .


Select a Request from Open Requests and click on Approve icon in right corner of Request.


Approve Request window is displayed to the user.


All the fields will be in Non-editable mode, other than Your comment field. This field is not a mandatory field.



Click on Approve button.

Note: Clicking on Close button will close the window, without approving the request.



The Request is approved and displayed under Approved/Denied Reviews and count is updated.


Following columns will be displayed in list view under Approved/Denied Reviews and the columns are in non-editable. Only column 'Approval', user can access to approve or deny the request.


Column 1: Status: All approved Request are displayed with icon and all Denied Requests are displayed with icon.

Column 2: Invitee: Displays the email address.

Column 3: Team: Displays the Team selected during creation process .

Column 4: Approver/Denier: Displays the user who approves or denies the request.

Column 5: Granted Access: This column displays the date when the request was approved. Displays the current date.

Column 6: Next Renewal: Displays the date by when the next renewal is required for this approved Request. This depends on the number of Days that is set in Settings->Security->Access Review->Review access of external users every X days.

Column 7: Approval: User can still deny the request and the option is provided with deny icon.



A bot notification is sent to requester that Request is approved.

An email notification is sent to requester that Request is approved.



Approval of Requests from Grid view:


Select the grid view


Click on Approve


Approval of Requests from Chat window:


Login as an Approver and go to Chat window.


All the newly created Request that are waiting for Approval or Denial is displayed in chat window.


In any of the Request, Click on Approve button.


Displays the Approve Request window.

Note: Displays message 'Request is already processed' when the Request is already approved.


Enter comments in 'Your Comments' field and click on Approve button.


The Request is approved and displayed under Approved/Denied Reviews and count is updated.


A bot notification is sent to requester that Request is approved.

An email notification is sent to requester that Request is approved.



My Approved & Denied Reviews


Set the Approver View toggle field is set to OFF.  This displays the My Approved/Denied Reviews for that specific user in Requests tab.


Following columns will be displayed in list view under My Approved/Denied Reviews and the columns are in non-editable mode.


Column 1: Status: All approved Request are displayed with icon and all Denied Requests are displayed with icon.

Column 2: Invitee: Displays the email address.

Column 3: Team: Displays the Team selected during creation process .

Column 4: Approver/Denier: Displays the user who approves or denies the request.

Column 5: Granted Access: This column displays the date when the request was approved. Displays the current date.

Column 6: Next Renewal: Displays the date by when the next renewal is required for this approved Request. This depends on the number of Days that is set in Settings->Security->Access Review->Review access of external users every X days.




This completes the Approval of Requests in External User Manager.